Buy With Confidence is an independent scheme operated by a partnership of Trading Standards Services. It's purpose is to supply a free service to consumers that can advise them on reputable businesses in their area. Entry to the scheme involves a fee, but to be approved a company has to undergo a face-to-face audit with representatives of the scheme, pass background checks and receive satisfactory references from a number of customers selected at random. Some companies, including ours because we work within domestic residences, are subject to extra scrutiny in the form of regular Criminal Records Bureau checks for all site staff.
Paragon Windows gained membership to the scheme in May 2009. Membership of the scheme requires that we maintain our high standards of customer service and it provides customers with a means of giving feedback on our work and potential customers with an independent verification of our credentials. We are obliged to leave customers feedback cards which can be completed and returned to Trading Standards rating our work. We never see these cards, but the ratings and comments on them - whether good or bad - will be supplied to potential customers upon request and at no cost to them.
Some recent feedback is shown below, but for the most uptodate information, enquire about us at the Buy With Confidence website. Our individual entry on the site is here, where actual customer feedback is available and you can read their own description of the scheme here.